The Cares Family is hiring a Managing Director

Over the past eight years, The Cares Family (Manchester Cares, Liverpool Cares, South London Cares, North London Cares and East London Cares) has been on an extraordinary journey. Starting as a tiny community organisation in 2011, we have now collectively brought together 16,500 older and younger people, to share over 400,000 interactions, 3,600 social clubs and 18,000 one-to-one hours in five locations – all to reduce loneliness and isolation; improve people's sense of belonging, purpose and power; and bring people together to reduce the gaps across social, generational, digital, cultural and attitudinal divides. 

Now, as we look to the future, we are seeking an experienced senior leader to be The Cares Family's first Managing Director – across each of our five city branches. 

In your new role you will operationalise our values (kindness, community, trust, bravery, learning) across our multiple locations; lead our organisational culture; support our Director of Development and Director of Programmes; develop systems that are appropriate for our model; drive impact evaluationprovide strategic and operational leadership internally as we continue to change; and free up our Founder/CEO from all operational management so that he can focus on strategy, fundraising, thought leadership and new projects in The Cares Family.

This is a brand new position in The Cares Family and one which we hope will strengthen the organisation for the long term. So through your applied experience, hard work, skill, empathy, respect and expertise, you will help us to consolidate our growth, and to get to the next level as a national organisation making a big difference to the lives of thousands of people, and to the systems and cultures that we ultimately need to change in order to reduce isolation and loneliness, and bring communities together. 

All of that requires a broad skill set and experience, with a particular emphasis on organisation, prioritisation, communication and staff recruitment, progression and retention; and characteristics including leadership, confidence, personal warmth, determination and resilience.

You will be at the heart of all of our local charities, enabling older and younger neighbours to participate in and get the most out of our programmes across the UK, and to ensure new projects are delivered strategically and in line with our objectives.

If that sounds like you, we'd love to hear from you.


  • Salary: £45,000 (plus travel) – negotiable for exceptional candidates
  • Permanent, full time (40 hours per week) contract
  • Flexible working hours and 26 days’ annual leave plus bank holidays 
  • Staff counselling service 
  • Based in Manchester, Liverpool or London; travel covered


For this role we are keen to speak to candidates in person and to have an open, flexible recruitment process. The final deadline for submissions is September 12th 2019. However, we encourage all candidates to get in touch or submit applications as soon as possible.  

For more information, or to apply, please send a CV and covering letter demonstrating why you are right for this role, or an email of enquiry to The Cares Family's Founder/CEO, Alex Smith, at [email protected].

  • Applications should be received no later than 4pm on Thursday September 12th 2019
  • First round interviews will take place in late September.
  • Second round interviews will take place in early October.
  • An appointment will be made shortly thereafter, with a view to a starting date in early 2020.

Please see the full job description below or you can download it by clicking here.

Alex Smith

Posted by Alex Smith on Monday 19th August 2019

Alex is Manchester Cares' founder and CEO.

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